Setting Up Your First Organization
An Organization is the top-level unit in Prooflio. Organizations represent a business, product, or client and contain all associated review sources, AI insights, widgets, and team members.
Create an Organization
To create a new organization:
- Log in to the Prooflio Dashboard .
- Complete the onboarding flow by entering your organization name and details.
- Provide your business information (name, industry, website, address).
- Click Create Organization.
Connect Your First Review Source
Once you’ve created your organization, connect your first review platform:
- Navigate to Integrations in the sidebar.
- Select a platform (e.g., Google Business or Trustpilot).
- Provide the necessary authentication or URL.
- Click Sync Reviews.
Prooflio will begin importing your history and will automatically monitor for new reviews based on your plan’s sync frequency.
Invite Team Members
Invite your team to collaborate on your review intelligence:
- Navigate to Settings > Team in the sidebar.
- Click Invite Team Member.
- Enter their email address and select a role (e.g., Admin, Manager, or Member).
- Click Send Invitation.
Team collaboration requires a Starter plan or higher. See Billing & Plans for details.
Next Steps
- Import Your Reviews: Learn how to Connect and Sync Your Reviews from 35+ platforms.
- Explore AI Insights: Check the AI Analytics feature for sentiment timelines and theme clusters.
- Embed Social Proof: Learn how to Create Social Proof Widgets for your website.
- Reply to Reviews: Learn how to Manage and Reply to Reviews directly from the Prooflio dashboard.
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