Competitor Tracking

Prooflio’s Competitor Tracking feature allows you to monitor your competitors’ ratings and customer sentiment over time, giving you a competitive edge.

Track Your Competitors

Add your competitors to your organization to see how you compare:

AI Competitor Analysis

Prooflio’s AI takes competitor tracking to the next level by automatically analyzing their reviews for strategic insights.

• AI SWOT Analysis: Our AI generates a comprehensive SWOT Report (Strengths, Weaknesses, Opportunities, and Threats) for each competitor based on their recent reviews.
• AI Benchmarking: Compare your brand’s performance against your competitors’ ratings and sentiment with our AI-powered benchmarking tools.
• Theme Comparison: Identify which product areas your competitors excel at or struggle with compared to your own brand’s strengths.
• Actionable Insights: AI provides specific recommendations on how to differentiate your product based on what customers are saying about your competitors.

Why Competitor Tracking Matters

Understanding your competitors’ customer feedback can help you:

• Identify Market Opportunities: See which features or services your competitors are lacking.
• Improve Your Product: Learn from your competitors’ mistakes and successes.
• Stay Ahead of Trends: Track how customer satisfaction changes across the industry.
• Build Better Marketing: Use data-driven insights to differentiate your product.

How Competitor Tracking Works

To track a competitor:

1. Navigate to Competitors in the sidebar.
2. Add a competitor’s profile URL from any supported review platform (e.g., G2 or Trustpilot).
3. Prooflio will automatically import their ratings and sentiment.
4. Monitor their performance alongside your own on the Competitor Dashboard.

Growth Plan and Above

Competitor Tracking is available on the Growth plan and above:

• Starter Plan: Track 1 competitor.
• Growth Plan: Track up to 3 competitors.
• Agency Plan: Track unlimited competitors across all your organizations.