Reputation Score

Prooflio’s Reputation Score gives you a single, unified metric to track your brand’s reputation across all monitored review platforms.

Composite Reputation Score

Your Reputation Score is calculated daily based on your review volume, average rating, and sentiment across all your connected sources.

• Real-time Snapshot: Get an immediate health check of your brand’s reputation with a simple, visual score ring.
• Component Breakdown: See how each platform (Google, Yelp, etc.) contributes to your overall score.
• Weighted Averages: Older reviews have less weight than newer feedback, so your score reflects your brand’s current performance.

30-Day Reputation Trend

Track how your reputation changes over time with our 30-Day Trend Chart.

• Growth Tracking: See if your score is improving or declining over the last month.
• Event Correlation: Match reputation shifts with your product launches, marketing campaigns, or team performance.
• Daily Snapshots: We calculate and store your score every day, so you have a historic view of your brand’s health.

AI Reputation Recommendations

Prooflio doesn’t just show you your score—it tells you how to improve it.

• Actionable Insights: Our AI analyzes your reputation data and provides specific, data-driven recommendations on how to raise your score.
• Identify Gaps: AI points out if your rating is dropping on a specific platform or if a certain theme (like Customer Support) is dragging down your average.
• Priority Alerts: Get notified if your Reputation Score drops below a certain threshold.