Surveys & NPS

Prooflio’s Survey System is a powerful tool to measure customer satisfaction beyond review platforms.

Survey Builder

Create custom surveys in minutes with our intuitive Survey Builder.

Multiple Question Types: Choose from NPS (Net Promoter Score), 0-10, Star Rating, Multiple Choice, Yes/No, or Free Text questions.
Customizable Branding: Match the look and feel of your surveys to your company’s brand with custom colors, logos, and themes.
Public Landing Pages: Each survey has its own unique, mobile-responsive landing page (e.g., prooflio.io/s/[slug]).
Response Management: View and manage all responses from your dashboard in real-time.

Track your Net Promoter Score over time to understand customer loyalty.

Real-time NPS Calculation: Prooflio automatically calculates your NPS as soon as a customer responds.
NPS Trends: Track how your score changes week-over-week or month-over-month.
NPS Segmentation: See the breakdown of your customers into Promoters, Passives, and Detractors.

Don’t just collect data—understand it. Prooflio’s AI Survey Analysis helps you find the most important insights in your survey results.

Theme Extraction: AI automatically identifies the most common themes in your survey’s free-text responses.
Sentiment Analysis: Understand the emotional tone of your customer’s feedback.
Actionable Highlights: AI summarizes the key “Wins” and “Frustrations” from your surveys.
Data-Driven Recommendations: Get specific suggestions based on what your customers are saying in their survey responses.